Collection and processing of data

Continental stores personal data relating to users of its websites if consent for this has been given or if it is necessary for the performance of a contract to which the data subject is party or in order to take steps at his request prior to entering into a contract. The only data that is stored relates to the date and time of the visit, the pages visited, the page functions used, and the website from which the user accessed Continental’s websites. The IP address is transmitted anonymously and is only used to assign a geographical location at the city level. Continental uses this information to measure website activity, to produce statistics, to provide and to improve the services and information provided via the websites. Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with respective data protection regulations. Based on legal requirements, Continental has enforced global, uniform, and internal Data Protection Rules regulating the protection of your personal data Binding Corporate Rules (PDF, 262.5 KB)

Continental stores data entered into this website such as name, company, email, address and telephone only for the purpose of communicating personally with you. The data is stored and used solely for the purpose of processing your inquiry or concern. Your data is deleted once processing of your inquiry or concern has concluded, provided that this deletion does not conflict with any statutory duties to retain records.

Personal Data and other Customers information collected by Continental is used in order to create a client login account. While registering on we request that you provide us with such information as: first name, last name, company business name and e-mail address. We also collect other information provided by Customer while using our live chat services. Some of the provided Customers information such as: your IP address, domain, browser type, operating system type etc. may be automatically acquired. We may also collect information (including Personal Data) provided by you and related to your Agents (people you employee to operate the Service) and End-users Personal Data provided in a live chat portal. We also store your chat content.


We use a third party SMS messaging service in the “Online Code”, and “MOT” update features of this web service. Only the phone number provided by you is transferred to the SMS provider with the message content. The number will be stored by the SMS provider in line with their storage policy

The SMS service is provided by Text Anywhere of Heton Court Leeds LS10 2AT .

Text Anywhere’s data processing policy can be viewed at the following website.

The Data Subject’s Rights

Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data (Information rights under Article 13 and Article 14 EU GDPR):

-       Right of access under Article 15 EU GDPR;

-       Right to rectification under Article 16 EU GDPR;

-       Right to erasure under Article 17 EU GDPR;

-       Right to restriction of processing under Article 18 EU GDPR;

-       Right to data portability under 20 EU GDPR.

If you have questions about this, please contact our data protection supervisor by e-mail at:

In accordance with Article 7 (3) EU GDPR, you have the right to withdraw your consent to the collection, processing, storage and use of your personal data at any time. Consent must be withdrawn by writing to Continental Automotive Trading UK Ltrd, 36 Gravelly Industrial Park, Birmingham, B24 8TA or by sending an e‑mail to

You can always contact our data protection officers in writing (including by e-mail) with questions or complaints. E-mail:

You can also contact the appropriate data protection authorities, if available. 

Protection of stored data

Continental use technical and organizational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, Continental would like to point out that, with regard to data transmission over the Internet (e.g. by email) secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.


When you visit Continental’s websites, information can be stored on your computer in the form of “cookies”. Such cookies are used solely to ensure operation of the websites. Other cookies are only created based on your consent (see cookie policy). You can also choose not to accept cookies in your browser settings. Please note, however, that you may not be able to fully use several functions of this website if you do so.


This website uses Google Analytics, a web analysis tool from Google Inc. (“Google”). Google Analytics uses cookies, which are text files that are stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of these websites will be transmitted to and stored on a Google server in the USA.

In case of activation of the IP address anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. This website uses active IP anonymization. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website provider and providing other services associated with website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. Cookies on this site are used only on the basis of your consent.

In such case, the Privacy Policy of Google applies and is available on the following link Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available at


If you use the share function on this website, no personal data is transferred to the respective social media service. If you use your own profile to share this website content, Continental do not have any bearing on the content and scope of the data collected by these networks. The terms of use and privacy policies of the respective social network apply in this respect.

This website uses social plug-ins of various social networks. A social plug-in is a button that can be used to share and communicate posts on this website with other users of the respective social network.

-       Twitter: This plug-in is operated by Twitter Inc., 1355 Market Street, Suite 900
San Francisco, CA 94103. This plug-ins is identified by the Twitter logo. In such case, the Privacy Policy of Twitter applies and is available on the following link

-       YouTube: This plug-in is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. This plug-in is identified by the YouTube logo. In such case, the Privacy Policy of YouTube applies and is available on the following link

The networks provide the design and the content of the plug-ins to the browser. These are automatically integrated into websites.

If you visit this website with one of these plug-ins, Internet Explorer will automatically establish a link to the server on the appropriate network, regardless of whether you use the plug-in. The information that you have accessed on the website is shared via this link.

For data protection reasons, the respective buttons are initially deactivated and a notice is affixed to them. By clicking the notice, you give your consent to communication with the social networks and activate the buttons. It is only then that they establish a link to the networks.

If you are logged into a social network while visiting this website, the data transmitted will be associated with your user account. This also applies if you interact with a plug-in. If you wish to prevent a network from linking information with your user account in this manner, please log out from the respective network before clicking the notice.

Even if you are not a member of a social network, your data may be stored by social networks after you click the notice. Continental have no influence over the scope and content of the data collected by the networks through their plug-ins or on how that data is used. For more information, please read the social networks’ privacy policies.


Get in touch

+44 (0)121 725 1400
+44 (0)121 725 1366
36 Gravelly Industrial Park, Birmingham, B24 8TA