Here you will find some of the most commonly asked questions about Crypton garage equipment.
Diesel Smoke Limits (Euro 6) & Gas Update:
Euro 6 is the sixth installment of the European Union. It aims to significantly reduce the levels of harmful car and van exhaust emissions in diesel engines. Euro 6 was introduced in September 2015, where all mass-produced cars sold from this date has to meet these emission requirements.
The MOT Gas update ensures that you are testing petrol vehicles to the ‘In Service Exhaust Emission Standards for Road Vehicles’. It provides model specific data on emissions performance of vehicles during the MOT test and makes changes to earlier data provided by manufacturers.
From the 20th May 2018, it will be a legal requirement for all MOT stations to test emissions to the new standards for both petrol and diesel vehicles. All MOT stations are therefore responsible for updating their emissions units with the relevant software prior to this date by contacting their supplier or local distributor.
- Diesel Smoke Update (for combi and diesel units)
- MOT Gas Update (for combi and petrol units)
However, the new regulations from Euro 6 has permitted a dramatic drop in diesel smoke limits to a maximum of just 80mg/km, compared to 180mg/km that was previously required to meet the Euro 5 emissions standards. This has resulted in a number of units being unable to measure to the new limits and will therefore need to be replaced.
See a list of compatible and non-compatible Euro 6 Crypton/Omitec units below.
Compatible units:
- Crypton CCP/CSP 800 (680EN1 Gas / DX.260 Smoke)
- Crypton CCP/CSP 700 (680EN1 Gas / DX.260 Smoke)
- Omitec OM2600 (OM4600 Gas / OM1700 Smoke)
Please note: These units require Windows 7/10 to run the Diesel Smoke update. Upgrade for XP available. Please contact the support desk on 0121 725 1400.
If you have purchased a CCP800 series since 1st December 2017, we will send you the updates automatically FOC.
Non-compatible units:
- Omitec OM1500
- Omitec OM1500CV
- Omitec OM2500
- Omitec OM4500
- Dieseltune DX211
- Crypton 600 series (hardware upgrade available for all 600 series units)
You can now call Crypton on 0121 725 1400 or your local distributor to order one or more of the following update(s).
Euro 6 Upgrade for all combi and diesel units:
Crypton: A2C19746000
Omitec: A2C19746300
Gas Update for all combi and petrol units (FOC with an Extended Care Package):
Crypton: A2C19816400
Omitec: A2C19815700
As the new legislation come into place on the 20th May 2018, all compatible emissions units will need to be updated prior to this date to minimise disruption.
You will need to purchase a new emissions tester as you will no longer be testing emissions legally.
Our CCP800 Combined Emissions Analyser is the market leader for testing both petrol and diesel engines and includes the new diesel smoke software (Euro 6) and latest gas update, including our standard 3 years warranty. Plus, with the MOT update soon to be released, there has never been a better time to take advantage of our 5 years extended care to cover all the costs, including calibrations and routine consumables (at time of calibration). More information of our extended care package can be found here.
If you prefer a stand-alone diesel unit, we also offer the CSP800 smoke only version.
You can now order your update(s) for immediate dispatch by calling Crypton on 0121 725 1400. If you have pre-ordered your update(s), we will be in contact as soon as possible for your payment details and immediate dispatch.
If you have purchased a CCP800 series since 1st December 2017, we will send you the updates automatically FOC.
Once the updates are ready to be released, we will contact you back for your bank details for instant delivery.
The diesel smoke update (Euro 6) will be chargeable to all users with a compatible smoke meter at £250.00+VAT.
If you have purchased a new CCP800 series since 1st December 2017, we will send you the updates automatically FOC.
The gas analyser for petrol will be chargeable to all users with a compatible unit without an extended care package. Please call Crypton on 0121 725 1400 for costs.
No, our extended care package covers parts, labour, calibrations, routine consumables and the MOT updates. You can find all information on our warranty and extended care package here.
A manual will be sent with your update(s), which can be downloaded under our manuals page. You can also follow the below instructions.
1. Ensure your currently installed database of the petrol / diesel program is 2014 before proceeding. If it shows a version earlier than 2014, please call our support team on 0121 725 1366.
2. Exit out of the petrol / diesel program using the red X in the top right of the screen.
3. Insert the CD and allow it to auto run the installer.
4. When asked for an authorisation code, visit https://updates.cryptontechnology.com/
5. Register your details and enter the request code shown on your installation screen and the token printed on the software CD cover.
6. Click 'Continue' on the web page and your authorisation code will be displayed.
Please leave the installer running while you obtain authorisation. If you close the installation and then obtain authorisation, the authorisation code issued will be invalid when you start again.
7. Enter the authorisation code issued to you and click 'install'. Automatic installation will now commence.
8. When complete, remove the installation disc and keep it in a safe place.
9. Restart your PC.
To ensure the update is correctly installed, launch the Emissions test software and verify the vehicle emissions database year displayed on-screen.
Please leave the installer running while you obtain authorisation. If you close the installation and then obtain authorisation, the authorisation code issued will be invalid when you start again.
It is mandatory that you do all these steps prior to 20th May 2018!
If you have a combi machine, you will need both updates. Both updates are mandatory and are completely different updates as one updates the gas for petrol and the other updates the smoke meter for diesel.
However, if you have an extended care package, you will not be charged for the MOT Gas update and we will send the disc straight to your address once it is released.
No, each update requires a unique code on installation.
Without the previous update, you will not be able to install and activate the latest update. Please contact our sales desk on 0121 725 1400. It is likely that you will need to install the previous update first and then the new update.
Windows no longer supports Windows XP and therefore any machine on XP will require updating to Windows 7 or 10.
Please contact our sales desk on 0121 725 1400 to discuss your options.
Your machine requires to be on Windows 7 or Windows 10 to update.
If your machine is on Windows XP, please call our sales desk on 0121 725 1400 to discuss your options.
To find out which version your PC is on, please look at the shape and colour of your 'Start' button:
You must tell DVSA by emailing vtr@dvsa.gov.uk by the 11th May 2018 and include:
- your ATF details
- the make and model of your diesel smoke test meter
- the reasons you can't update yet
- the estimated date to upgrade (please discuss with Crypton)
DVSA will implement a workaround testing procedure if you demonstrate you've taken reasonable steps to have your equipment updated or upgraded. This will allow continued testing at your site for a reasonable period, until the update or upgrade is done. For more information, please read the Special Notice 6-2018 releaved from DVSA.
The petrol software will show as 1.0.2 and UK MOT programme 1.0.5 database version Feb 18.
The diesel programme will show version 2.1.0 and database version 1.0.1
Please click here and follow the instructions. If you are still experiencing issues then please call the support team on 0121 725 1366.
Please click here and follow the instructions. If you are still experiencing issues then please call the support team on 0121 725 1366.
This is a Microsoft update problem and not a fault with your Crypton equipment. Please contact Microsoft to recover your operating system and then contact our support team on 0121 725 1366 to reinstall the Crypton software.
Ordering Crypton Equipment:
All Crypton products can be purchased from any Crypton distributor. To find your local distributor, please go to our distributor map and type in your postcode.
Workshop direct or by calling 0121 326 1200. If you need help with a part number, you can either search the parts lookup section of this website or contact our support team on 0121 725 1400.
Delivery:
For emissions, we can deliver next day if ordered before 1pm Monday-Friday. For lifts, we usually need one week’s notice to arrange delivery as our courier will deliver to certain areas on certain days.
Our products are delivered on pallets by a courier.
We are able to offer installation on all of our products. Depending on the specific product you have, this may be included in the purchase price.
Products (General):
You can contact the support team either via email (support@cryptontechnology.com) or by phone on 0121 725 1400.
You can contact the support team either by phone or email who will be able to advise further on what steps to take, this could be in the form of a fixed price repair which also includes warranty.
We can remove the old products, but this will need to be discussed with the support team prior to the install of the new equipment.
Emissions Testers:
Normally this is caused by a couple of reasons. Either the shift key has been held down, damaged or the keyboard has dirt in it. You should clean the keyboard with some air or a cloth. If this doesn’t help, then try replacing the keyboard with another.
The emissions software will show a countdown notification on screen for when calibration is due.
Please make sure the trolley is still powered on at the mains but switched off by the white switch on the side of the trolley when not in use to allow the smoke head to charge overnight.
The current model (800 series) can be connected to the internet. If you have an older model, please speak to the product support team on 0121 725 1400 before attempting to connect.
We recommend that connection is by data cable and that you first install anti virus software.
Operating temperature: +5°C to +40°C.
Storage temperature: -20°C to +55°C
Midrise Scissor Lift (CML3000):
Yes, the CML3000 midrise scissor lift can be used inside and outside. However, we would recommend that it is only used on a flat surface.
The CML3000 comes with 4 super ductile polymer pads. These are to be positioned under the vehicle to protect the vehicle’s underbody.
No. You will require up to 8L of hydraulic oil before using the lift.
L1 is live. L2 is neutral.
